CBSE 10th Board Result 2021: CBSE Launches Help Desk For Evaluation Related Queries, Here’s How To Seek Assistance
The Central Board of Secondary Education (CBSE) has set up a help desk for assisting schools in computing board results 2021. This has been done to assist in computing both class 10th and 12th results. The help desk will address and answer all queries related to the CBSE result tabulation. The board said that only queries related to CBSE will be entertained and no general query so as to ensure its effective implementation will be heard.
The helpdesk will be functional on all working days (Monday-Friday) from 9.30 am to 5 pm. The helpdesk will not entertain any visitor for face-to-face interaction.
CBSE help desk: How to seek assistance
Schools will have to send their queries through email
Dedicated mail IDs have been created for both classes
For queries related to the class 10 tabulation policy, schools should mail at [email protected]
For inquiries on class 12 tabulation policy, schools should mail at [email protected].
For contacting over the phone, schools need to call on any of the mentioned numbers- 9311226587, 9311226588, 9311226589, 9311226590.
For IT-related queries, the help desk number is 9311226591.
Schools need to keep the following information ready while contacting:
- School name
- School number
- City name
In case of technical queries, schools will be asked to provide screenshots too
Problems should be clearly explained in the mail
Mail should be short and easy to read and understand
IT system to help in the calculation of marks:
CBSE on June 18th informed all the affiliated schools about an IT system for the calculation of CBSE results of Classes 10th and 12th. CBSE said that with the assistance of the curated IT system the whole evaluation process will become easy, hassle-free, and less time-consuming. The board further informed that the IT system will also pre-populate marks for the Class X students who passed from CBSE and will try to include other boards’ class X result data.